Evaluation of a Smart Health Community for menopausal women in Australia

Start Date

1 April 2023

End Date

30 April 2024

Project Participants

Status: Completed

Opportunity 

As Australia and other advanced nations seek to increase women’s participation in the workforce, understanding their unique health needs across the lifecycle is critical. The menopause transition affects all women and trans (binary and non-binary) people with ovaries, representing a large current and future segment of the working population. Menopause is a major health and workforce issue, yet practical evidence about effective support remains limited. 

This collaboration saw an opportunity to combine digital health, evidence-based education and personalised clinical support to help people better understand and manage menopausal change, particularly in the workplace. 

Project Objectives  

The project set out to: 

  • examine the evidence base for digital interventions and Smart Health Communities to address menopausal change. 
  • develop and assess the feasibility and acceptability of a digital health platform to build an engaged Smart Health Community for women of menopausal age focusing on awareness, education, empowerment and behavioural change. 
  • develop and pilot a suite of measures to evaluate the impact of the Smart Health Community on perceptions and experiences of menopausal change and coping with menopause within the workplace, from the perspective of women and their employers. 
  • present the findings of the research to employees and employers to assess their ongoing interest in engaging in a commercial Smart Health Community product to address menopausal change in the workplace. 

The pilot demonstrated the model was feasible and acceptable for participants who completed it, with the strongest engagement in the one-to-one intervention. Participants described increased knowledge, improved self-acceptance and confidence, healthier behaviours and greater willingness to discuss or advocate around menopause at work. However, high attrition, especially from the digital-only arm, showed that more consideration is required for enabling greater interaction through structure of the platform and personalisation of information. 

The project provides an evidence base for improving how digital health interventions support menopause. It identified specific design priorities for future programs, including shorter and more flexible delivery, interactive digital tools, stronger clinical follow-up and inclusive content. It also provides the research foundations for a larger evaluation trial, and contributes to wider efforts to make workplaces more supportive of people experiencing menopause. 

Integrity, Excellence,
Teamwork and Authenticity

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