Using real-time health data to enable personalised, adaptive and early community health care

Start Date

19 March 2021

Project Participants

Status: Completed

Opportunity 

Community mental health services (CMHS) across South Australia (SA) face increasing demand and workforce pressures. Fragmented information systems compound issues, with clinicians often needing to navigate multiple systems to obtain information required for decision-making. Meanwhile, consumers have limited access to tools that support ongoing self-management between appointments.  

This project sought to address these challenges by integrating and leveraging health, medication, appointment and wellbeing data in a digital ecosystem to support new mental health service care models. 

Project Objectives  

In partnership with public mental health services across South Australia, this project explored how to transform mental health services using virtual and remote monitoring technologies to efficiently identify and target interventions to mental health patients through a continuum of care. 

By complementing technical development work with extensive workflow research to identify digital transformation opportunities, the project successfully delivered CareMappr, a digital care platform designed to support earlier intervention and improved clinician decision-making through the integration of real-time health data. The engagement with over 50 community mental health professionals ensured the solution addressed genuine workflow and information-sharing challenges within CMHS in SA. 

CareMappr was recognised for its ground-breaking approach to mental health care as the winner of the 2023 Australian Information Industry Association (AIIA) iAwards – SA/NT for Government and Public Sector Solution. 

A separate consumer wellbeing application was also developed, supporting people living with ADHD with medication management, appointments and self-monitoring. 

The project established a scalable digital care model capable of harnessing data analytics to improve patient care and streamline clinical processes. As the CareMappr platform had reached deployment readiness with positive clinician and consumer feedback, the next step was to seek broader implementation across the Australian health system.  

CareMappr has since established a pathway beyond research into commercialisation. Further development and deployment activities have commenced within new healthcare settings in Australia, providing opportunities to generate clinically meaningful evidence of its adaptability and potential for other use cases.

Integrity, Excellence,
Teamwork and Authenticity

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