Opportunity 

Healthcare organisations generate large volumes of electronic health data from systems such as Patient Administrative Systems (PAS) and Patient Reported Measures (PRMs). This data holds a wealth of insights on health professional performance and offers great potential for supporting the workforce in practice improvement. However, clinicians often struggle to access and use these data effectively for learning and improvement. 

Practice Analytics is a developing area of digital health research and development that harnesses workplace data to engage health professionals in reflective practice and learning for the optimisation of patient care. But there are still significant gaps in understanding about many aspects of using data in electronic medical records in this way.  

Objectives 

This project explored the role data collected through various systems in hospitals can play in supporting reflective practice by health professionals to improve health outcomes for patients.

Program objectives were distributed across workstreams focusing on different aspects of Practice Analytics across a range of primary clinical areas, including: 

  • how meaningful information can be extracted from data systems to be used by clinical teams to engage in reflective practice. 
  • utilising co-design and engagement with practitioners to examine ways that clinical teams can use this data to reduce variation and support ongoing performance improvement. 
  • developing analytical methods, dashboards and AI tools that generate useful performance insights and support reflection and learning. 
  • exploring ethical, legal and governance considerations of using this data for use in individual and organisational reflective practice. 
  • developing tools and pathways for research findings to be adopted in practice. 

The project delivered 

  • risk-adjustment models and machine learning approaches for clinical performance analysis 
  • reflective practice dashboards developed and tested with clinicians 
  • governance and ethico-legal frameworks for quality improvement and performance monitoring 
  • recommendations for strengthening continuing professional development (CPD) through data-driven approaches 
  • generative AI-enabled concepts for supporting interpretation of healthcare performance data 
  • A Practice Analytics Implementation Guide and Organisational Readiness Checklist. 

The project also supported the successful completion of six PhD programs and a Masters.

This project established one of Australia’s most comprehensive evidence bases for Practice Analytics, demonstrating how data from electronic health data can support reflective practice, strengthen professional development, improve quality improvement processes and create new opportunities for AI-enabled clinical learning. The findings of this research provide practical foundations to inform approaches by healthcare providers, professional colleges, regulators and policymakers to improve clinical practice through responsible use of digital health technologies. 

Integrity, Excellence,
Teamwork and Authenticity

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