Opportunity
Many virtual hospital services were created in a swift response to the COVID pandemic. However, whether they are ‘optimal’ models of care for long-term service delivery remains questionable. In particular, there is limited evidence on the patient/carer perspective, especially the role of a patient-facing app for remote monitoring during virtual hospitalisation.
This project will use a mixed methods analysis of pre-post implementation of a patient-facing app for monitoring of Acute Respiratory patients during virtual hospitalisation.
The project will aim to provide evidence-based recommendations on:
- Ways to optimise use of patient-facing app;
- Preliminary efficacy data of patient-facing app;
- Identify features of patient-facing apps that are well-utilised by patients, carers and healthcare workers.
Throughout the project, we aim to make recommendations on ways to use patient-facing app for other models of care, helping virtual hospital services to run in a more sustainable way, without affecting key quality of care measures (e.g. patient experience, patient safety, clinical measures, process measures).
Evidence-based recommendations will be delivered to the clinical team throughout the project to elicit feedback, such that immediate actions can be tested and implemented at the earliest possibility.
Project Objectives
- To identify views, experiences, barriers and facilitators, reported by patients/carers and healthcare workers (clinical, non-clinical), on the use of patient facing app in remote monitoring of a virtual hospital service.
- To compare differences in patient-reported measures, hospital model of care measures (clinical, process), and health economics data (subject to availability) between pre- and post- implementation of patient-facing app in virtual hospital service.
- To assess usage of patient-facing app and completeness and quality of data entered by patients/carers for EMR data integration.
- To make recommendations that will improve the patient and clinician experience using the app, whilst maintaining key quality measures of care.