Effective Telehealth Delivery
The Digital Health CRC (DHCRC) has developed two telehealth micro-learning modules in partnership with Western Australia Country Health Service, La Trobe University, Curtin University, Advanced Personnel Management and Obvious Choice.
Target audience:
Nurses and Allied Health professionals (with potential relevance to other healthcare professionals).
Aim:
Uplift capability and confidence in telehealth delivery.
Learning pathway structure:
Two consecutive modules (basic and advanced) that take four weeks to master.
The format helps participants develop a ‘little and often’ continuous learning habit by engaging them in a few minutes of microlearning via a mobile phone app each day.
Participants wanted
DHCRC will be piloting and evaluating the microlearning modules in October 2023. The aim of this pilot is to collect feedback from healthcare professionals on the learning experience and content. Pilot participation is free of charge and those who complete the learning pathway will be issued a digital badge verified by DHCRC.
Register your interest here by 30 September 2023:
Effective Telehealth Delivery: Course learning objectives
By the end of module 1, ‘Telehealth: The Basics’, learners will be able to:
- Discuss the use of telehealth care by health professionals in Australia.
- Describe the possibilities and limitations in a telehealth setting encountered by health professionals in Australia.
- Explain the key consumer benefits delivered through telehealth when offered by health professionals.
- Explain the people, systems, and processes challenges impacting effective delivery of telehealth by health professionals.
- Review current telehealth guidelines and best practices aimed at improving healthcare and navigating challenges.
By the end of module 2, ‘Applying Your Telehealth Knowledge’, learners will be able to:
- Discover ways of improving healthcare professionals’ confidence and skill levels in a telehealth setting.
- Discover ways healthcare professionals can enhance the delivery of effective, efficient, and safe telehealth services.
- Provide healthcare to vulnerable clients by combining telehealth delivered by healthcare professionals with additional supports.
We are grateful to university and industry experts who helped co-design this Telehealth Microlearning experience.
