Technology to support telehealth

Technology is fast-changing. You may find these three Australian resources useful for their comprehensive coverage of the available technology in the market.

  • ACRRM technology directory lists vendor information, pricing, and technical specifications for a range of technology products including videoconferencing hardware, desktop, and mobile software solutions.
    (The Australian College of Rural and Remote Medicine has supported telehealth for many years.)
  • The Digital Health Guide provides information about mobile health applications including their capabilities, the health conditions each application is designed for, the evidence to support their claims, and reviews and ratings from health providers and patients. This subscription-only resource for health providers is developed by Health Care Software and Semantic Consulting.
  • PULSE+IT: Technology resources for COVID-19  lists some technological resources available to medical practices, allied health practices, pharmacies, hospitals, aged and community care during the coronavirus outbreak. These resources are indexed by telehealth, appointment booking services, MBS items, and billing services, for general practices, for pharmacies, for aged and community care, for primary health networks, for hospital and health services, and for specialists and allied health.

DHCRC does not support / advocate for the reliability of any of the technology mentioned. This is for reference purposes only. Any interested organisations should contact vendors directly.

Video conference technology

The following sites have reviewed and compared popular telehealth platforms which include videoconferencing:

Centre for Online Health

American Psychological Association

About Zoom and its security

Australia’s Academic and Research Network (AARNet) provides Internet services to the Australian education and research communities and their research partners. AARNet has developed a response to Zoom security issues and the post is regularly updated. (Also covers the April 30 release of Zoom 5.0)

AARNet’s response to Zoom security and privacy issues

If you have any further questions relating to Zoom and its updated Privacy Policy, AARNet is happy to assist and channel your concerns to Zoom contacts if needed, please click here and list ‘Services and Applications’ as the reason for contact.

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