The COVID-19 pandemic has rapidly accelerated digital health in Australia, bringing new ways to improve and support our health and wellbeing. But through this period of change, we’ve lacked an understanding of what people want and expect from digital health. When should it be used? What should it look like? What impact may it have on health outcomes?

With so much change in health, it’s important to take stock and be clear on what we want from our health system. It’s vital we reimagine the health system with purpose and set a path to address not just the sustainability but also equity, as well as elevating the role of the consumer and better engaging our health workforce.

Australia’s Health Reimagined builds on the findings of a comprehensive consumer survey to bring much-needed insights into digital health, underpinned by four key aims:

  • Demonstrate why now is the time to reimagine health in Australia
  • Illustrate a bold ambition for the future of health
  • Present a three-horizon model to deliver this future
  • Recommend actions for policy, research and practice

The whitepaper is part of a joint national project by Deloitte, Curtin University, the Digital Health Collaborative Research Centre (DHCRC)and the Consumer Health Forum of Australia to better understand consumer preferences and expectations of virtual healthcare.

Integrity, Excellence,
Teamwork and Authenticity